Shop Policy

Payment Policy

I accept payment only PayPal. But you can pay by your Debit / Credit card using PayPal payment gateway.

– To use Debit / Credit Card to pay you must first select item and click “pay”.
– You will be redirect to PayPal website but not login.
– Click “Pay with debit or credit card or Bill Me Later” below Login panel.
– Enter your card information, your contact information and your email address to which information will be sent.

Shipping Policy

Shipping Fee and Estimated Delivery Time

Our office is located in Chiang Mai, Thailand – the original place of Karen Hill Tribe silver. Thailand is famous for handmade products and Chiang Mai was named Capital City of Handmade product. We will ship your order directly from our office within two days after order and payment received. However, for wholesale order, we may have stock not enough for your order. We will let you know lead time of your order if there any.

Estimated Delivery Time :

Australia & Asia about 5 – 7 days
US & North America about 14-17 days
Europe about 8-12 days
Rest of the World more than 3 weeks

For other Faster delivery option, please contact me.

Sorry, I’m not offer Express shipping for South America, Mexico and Canada.

Tax and Duties

Customers in Custom-strict countries please contact us for detail on our shipping policy. Please contact us if you have instruction on how your package should be labeled accordance to your country’s procedure.
Customer responds for tax or duties if there’s any.

Special Instruction : Please contact us if you have instruction on how your package should be labeled accordance to your country’s procedure.

Lost Package
In rare cases that is not resulted from us, due to no fault on our part, a package sent via the USPS ( or your country’s Post service ) may not arrive at its destination. In such an instance, we will reship your order after a reasonable time has elapsed, but will require that you sign and return a letter confirming that your package indeed was never received. This is required so that we can be reimbursed by our insurance company.